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Tel: 0121 350 8482 | 07794 168 651

Welcome To Fiji Skin Clinic BIRMINGHAM

Fiji Skin Clinic in Wylde Green, Sutton Coldfield is one of the leading award winning skin clinics in Birmingham & the West Midlands.

Our extensive range of aesthetic medical equipment & treatments, experienced team and state of the are skin analysis, enables us to deliver industry leading treatments tailored to each individual client. Book today or call us for further information on your skin transformation or body transformation and start your journey to looking and feeling more confident!

At Fiji Clinic we are not just performing treatments we are giving our clients more body and skin confidence. We understand that how we feel about ourselves massively effects how we communicate and interact with our loved ones, family & colleagues. On a great day when we feel good within our skin we can take on the world! However, on a day where we don’t feel great, we just can’t find it within ourselves to even do the nice stuff with the ones we love.

Do you find yourself declining invites, avoiding dates or hiding down isles in super markets to avoid people you know as you don’t feel good. If so, then please just book a 5-10 min chat with Clinic Lead Kay or book a consultation to discuss how we can help you get back on track and live the life you deserve! Check out our extensive google reviews and start your journey with us today.

Good To Know

Kay started as a colonic practitioner in 2005 and believes in a 360 approach when treating clients, gut health is skin health. The skin is the largest organ of elimination and is the last organ to get any nutrients. Is is any wonder why so many of us suffer from poor skin health when the food that we eat lacks nutrients as well as many people not emptying their bowel at least once a day. Did you know that your bowel reabsorbs 90% of your water from your poo back around the body? This is why its essential to drink a minimum of 2 litres of water daily!

We will always be guide by our clients during a skin consultation to what they would like to discuss and achieve. We can focus on clinical treatments, skin supplements, skincare or all 3 topics if the client wants the fasted result. The biggest comment we hear is “i wish i had come in and started this sooner”. This especially the case if you have a wedding, holiday or big birthday coming up. We need to appreciate that skin has 3 skin cycles which are 6 weeks each (18 weeks in total – 4.5 months). This the the time it takes to see significant changes in skin when using medical skincare and or medical lasers and equipment such as micro needling. We get lots of clients coming in a month before their wedding not realising they should have started treatment sooner to see their desired results in time for their big day.

See our Skin Consultation Page to learn more and book an appointment today.

 

 

Treatments

Explore what's available at Fiji Skin Clinic

Morpheus8 Treatment

Morpheus8 Treatment

Laser Hair Removal

Laser Hair Removal

Skin Consultation

Skin Consultation

Hydrafacial

Hydrafacial

Laser Acne Treatment

Laser Acne Treatment

Tattoo Removal

Tattoo Removal

HIFU

HIFU

Harmony Clear Lift *NEW*

Harmony Clear Lift *NEW*

Harmony Clear Skin Pro *NEW*

Harmony Clear Skin Pro *NEW*

Laser Resurfacing – Harmony Ipixel

Laser Resurfacing – Harmony Ipixel

Harmony DYE-SR IPL

Harmony DYE-SR IPL

Hyperpigmentation Treatment

Hyperpigmentation Treatment

Spider Veins, Redness, Red Spots & Rosacea Treatment

Spider Veins, Redness, Red Spots & Rosacea Treatment

Skin Tag Removal

Skin Tag Removal

Fiji Face Lift

Fiji Face Lift

Facials

Facials

Body Sculpting & Lipofirm

Body Sculpting & Lipofirm

Chemical Peels

Chemical Peels

Microneedling

Microneedling

Dermalux

Dermalux

147 Sutton Rd, Wylde Green, Birmingham
B23 5TN, UK

Latest News

What's happening at Fiji Skin Clinic

18th Apr 2024

The Best Timeline for Pre-Wedding Acne Skin Treatments

How Long Does Acne Skin Treatment Take? For optimum results we recommend a client start their treatment minimum of 5-6 months before the event. This may sound a long time however the surface of... read more

11th Apr 2024

Skin Rejuvenation

For skin rejuvenation we offer a range of treatments, one of which is the latest device from Alma which is the Harmony XL Pro Dye-SR, Intense Pulsed Light (IPL). What makes Harmony XL Pro... read more

15th Mar 2024

What does Dermalux LED light therapy do?

What does LED light therapy do for you? Medical Wavelengths Dermalux® is the market leading company in the world for LED phototherapy. This is because Dermalux only use specific wavelengths of light that are... read more

What Our Customers Say

Valerie Jones
Valerie Jones
13:44 19 Nov 24
Third session and all have been positive experiences. Well looked after with Beth who is welcoming and considerate
Tash Smith
Tash Smith
16:34 08 Nov 24
Beth makes you feel so comfortable yet extremely professional, great range of services. Currently undergoing lasor treatments and amazed with the results. Would highly recommend
Ke Liqin
Ke Liqin
12:55 08 Nov 24
Until now doing three times treatment, my skin reduce oily, more smoothly. Thanks Beth.
karen cornell
karen cornell
18:32 07 Nov 24
I wouldn’t go anywhere else for treatments! The team at Fiji are highly trained and professional and the prices are reasonable and so worth it for the peace of mind of knowing you have a fully trained and professional technician!You get the personal touch at Fiji with a real touch of class too! Beth is absolutely amazing and all the staff are dedicated to their clients and delivering the absolute best quality!The absolute best in the area!
Carolina Barbosa
Carolina Barbosa
12:26 06 Nov 24
Stellar consultation. Very friendly, explained everything going on with my skin and gave me the correct treatment options. I will be going back!
Carolina Barbosa
Carolina Barbosa
12:26 06 Nov 24
Maliha Atif
Maliha Atif
11:18 04 Nov 24
"I recently visited Fiji Skin Clinic, and my experience was outstanding from start to finish. The staff was welcoming and knowledgeable, making me feel comfortable and well-informed about my skincare options. The clinic itself is modern, spotless, and relaxing, providing a perfect environment for treatments. I appreciated the personalised approach they took, tailoring the service to my specific needs. Highly recommend Fiji Skin Clinic for anyone seeking professional, effective skincare treatments!"
Rahmina Z
Rahmina Z
17:12 30 Oct 24
Livvy G
Livvy G
14:59 29 Oct 24
I went to Fiji Skincare today and had an amazing, friendly and top service from the staff and skin care consultant Chloe. 100% recommend this place, they know their skin care knowledge well and have top class products. Thank you!
Jo Dolan
Jo Dolan
18:32 27 Oct 24
Iqra Batool
Iqra Batool
20:28 25 Oct 24
I,m very happy to choose Fiji skin clinic,I had good consultation with the doctor .Very neat and clean and modern clinic,I had my skin analysis & consultation with Beth. She listened to all of my skin concerns and she put together a skincare & treatment plan which would suit my concerns. She was extremely reassuring which is what you need ,She gave me so much information on all Obagi products and I cannot wait to start my treatment with her. definitely I recommend!
Fareen Mahar
Fareen Mahar
12:09 25 Oct 24
Excellent service provided. All queries dealt with and detailed explanation provided. Very helpful
Letitia Young
Letitia Young
04:07 23 Oct 24
I approached Fiji in September 2023 with a goal to achieve clearer, brighter, glassier skin for my September 2024 wedding. At this point my skin was relatively clear anyway, but I was aiming to generally improve how it looks and feels.After my initial skin review with Kay, and based on me breastfeeding so being unable to undergo any treatments, I was advised to go down the product route, and was prescribed a series of products. Costly, having spent a few hundred pounds, but I considered it an investment.At my 12 week review in December, I started seeing Beth for my appointments, and again reiterated my skin goals for my wedding. During this review, I’d noticed some real improvements to my skin, and I was advised to add more products to my routine to improve results.After this point, I noticed more break outs. During reviews from this point, any regressions were attributed to wedding stress, and although I hadn’t identified being particularly stressed, I was advised to practice more self care and take some time out for myself. I was prescribed a few more products and had supplements introduced to my routine too. Again, costly, but I was hopeful that the investment would pay off.By August 2024, a month out from my wedding, I expressed concerns that my skin had gotten worse since December, not better; with more breakouts than ever before. Again this was attributed to stress, but after sending pictures and again expressing my worry with my wedding nearing, in fairness to Beth, she really tried to help. She found a treatment that I’d be able to try while breastfeeding - the LED treatment - and offered these on a complimentary basis.After a few of these over the remaining weeks leading to my wedding, while my skin did benefit from an initial glow, sadly the breakouts didn’t improve.As a result, by the time my wedding came, I’d had more breakouts than ever before. Now, looking at our photos, I’m pretty devastated that I’d invested so much money to achieve such adverse results.Based on this, I cancelled any further appointments post-wedding, given that I’d achieved adverse results, and explained as such. To her credit, Beth arranged a follow up call to check in on me, and offered to look at helping me again in the future; which, given these results, I politely declined.I will say that the team at Fiji are lovely; very welcoming and friendly. It saddens me to write this review, but I do think it’s important to share.
Caroline Tayloe
Caroline Tayloe
18:53 22 Oct 24
Booked in for consultation for face resurfacing, wonderful staff, great advice and very knowledgeable. Really looking forward to having treatmentThe sisters
Ran
Ran
16:25 19 Oct 24
Rachel Matthews
Rachel Matthews
15:17 19 Oct 24
Wonderful express hydra facial with Chloe
Juhi Patel
Juhi Patel
19:03 18 Oct 24
Really lovely slain, saw huge improvements with my skin, would definitely recommend visiting
Jassimran Bhogal
Jassimran Bhogal
22:04 15 Oct 24
Had a great experience, full detailed consultation which made me understand the problems related to my skin with detailed explanation and full care and reassurance provided. Thank you!
Binta B
Binta B
18:02 15 Oct 24
Was such a warming, welcoming experience :))
Linda Sam
Linda Sam
09:33 13 Oct 24
Nice clean modern salon, Beth is very professional and knows what she is doing, she makes you feel comfortable and at ease.The salon owner is also very friendly and helpful when booking my initial appointment.I have gone for the Morpheus 8 set of 3 package. I have just had my second session, so results cannot be seen as of yet.
Raj Kaur
Raj Kaur
20:38 11 Oct 24
I had my skin analysis & consultation with Yvette & I could not recommend her enough. She listened to all of my skin concerns and she put together a skincare & treatment plan which would suit my concerns. She was extremely reassuring which is what you need when you’ve struggled with your skin problems for so long. She gave me so much information on all Obagi products and I cannot wait to start my treatment with her. Most definitely recommend!
Mandeep Kaur
Mandeep Kaur
19:52 11 Oct 24
Chloe was really helpful and informative regarding my skin concerns. Looking forward to future treatments at the clinic.
haleema bee
haleema bee
11:14 11 Oct 24
charlotte grant
charlotte grant
17:08 05 Oct 24
Yvette is amazing !
Eleanor Donnelly
Eleanor Donnelly
19:34 02 Oct 24
Beth was so amazing and gave so much help with choosing the right treatment for me
Kailia Thomas
Kailia Thomas
22:38 01 Oct 24
Debra Gordon
Debra Gordon
20:32 01 Oct 24
Akaelu Wendy
Akaelu Wendy
16:31 01 Oct 24
Stacey Desborough
Stacey Desborough
13:13 27 Sep 24
Friendly,welcoming and very informative service from Yvette. Wouldn't go anywhere else now
Athaf Ratasaf
Athaf Ratasaf
20:20 26 Sep 24
Yvette is so easy going and very attentive. Throughout the session she kept checking to see if I was able to tolerate the treatment. She made me feel relaxed and comfortable throughout. She was fab.
justyna maughan
justyna maughan
07:41 26 Sep 24
Also microneedling was done so brilliantly I didn't feel thing .I had a second session and my skin is looking better.I can see improvement ,which is great.Yvett is fabulousCan't wait for next oneThank you
Nurse Hollie Baxter
Nurse Hollie Baxter
19:13 25 Sep 24
Lamarah Lewis
Lamarah Lewis
13:07 24 Sep 24
Yvette was great! Very informative and patient. Had in-depth knowledge on areas where I was concerned. Thank you.
Mahib-_
Mahib-_
13:15 21 Sep 24
Awesome experience, the staff were extremely kind
millie
millie
17:31 19 Sep 24
My experience at Fiji Skin clinic was amazing especially during the first patch test. It was very informative based on the laser and skin as well as how it works. So far I now know the importance of routine. Yvette is exceptionally motivating, inspiring and a bubbly character who makes me feel welcomed. I can't wait for my skincare laser routine journey and where it leads me.
Farah Yasmeen
Farah Yasmeen
14:25 14 Sep 24
Brilliant service. Friendly and very efficient.Chloe is fantastic and very considerate of my needs.
Zoe Byass
Zoe Byass
12:15 14 Sep 24
Mei Leong
Mei Leong
19:00 13 Sep 24
Arzu Nawaz
Arzu Nawaz
21:36 12 Sep 24
Had a skin consultation and hydra facial for the first time done by Yvette and it was very informative and adressed the skin concerns I had and how to go about improving these concerns . It was a very informative and relaxing experience and will defo book in again as the results are worth it and would definitely recommend to others
Hannah Murray
Hannah Murray
19:02 10 Sep 24
Honestly the most amazing teamEveryone is so welcoming and make you feel so relaxed. Beth has a plan in place to help me achieve a natural glow for my wedding and I couldn’t be happier
Henna C
Henna C
17:21 10 Sep 24
Chloe and the team are all brilliant! Every single one of my treatments has been fantastic Fiji skin clinic uses industry leading technology and this is reflected in the results you see in your skin. Overall wonderful experience highly recommend for all skincare concerns & laser hair removal.
Margaret Richardson
Margaret Richardson
14:16 09 Sep 24
yasmina
yasmina
14:28 06 Sep 24
Completed my laser sessions and I’m so happy with the results!!! Couldn’t have chosen anyone better to do my laser than Yvette, who always made me feel comfortable, was well knowledgeable and just a great laugh! Really recommend
Alicia Madaleno
Alicia Madaleno
19:18 03 Sep 24
Yvette, was wonderful , had an amazing consultation very helpful and informative
Dawn A
Dawn A
18:27 03 Sep 24
Skin consultation completed with Chloe. She was very knowledgeable, kind and informative. Was interesting and she didn't try and sell the most expensive treatments. The skin analysis was a bit of an eye opener. Happy to book in for a trial treatment before deciding if a package is for me or not.
Magda G
Magda G
18:07 03 Sep 24
Amazing place and very professional service
Chad Weller
Chad Weller
16:13 31 Aug 24
Sophie Rogers
Sophie Rogers
13:41 30 Aug 24
Had such a lovely experience today at Fiji Skin Clinic! All of the staff are super friendly and welcoming and really make you feel at ease. I had an express Hydrafacial with a skin consultation and skin scanner which was fantastic. The skin scanner is so helpful and enables you to see your skin on a deeper level which will help to address concerns. My treatment was done by Chloe who was amazing, she is so knowledgeable and the just nicest person!I feel like going for facials can be daunting sometimes, especially when you don’t have “perfect” skin and suffer with skin issues, but the team at Fiji make you feel so at ease with no judgement, I felt super comfortable!Will definitely be back again!Thank you Chloe and Team Fijixxx
Liz Plumpton
Liz Plumpton
13:26 29 Aug 24
I’ve been a customer for just over a year now and have been really pleased with the service and results achieved. All the staff are lovely, really professional and put you at ease. They give you lots of realistic and balanced information on treatments. Recommended.
katrina reidy
katrina reidy
14:34 28 Aug 24
I have had various facial treatments (LP Facelift, Hydrafacial and Dermalux LED) and have been pleased with the results of all. The staff are all very courteous and knowledgeable. The skin consultation and analysis was really interesting and the recommendation for treatments was based on my needs without any hard sell of products/treatments I didn’t need. I highly recommend.
Sanna
Sanna
17:34 27 Aug 24
Had a very good consultation with Yvette who made me feel at ease. She took her time to explain the procedures and it was a pleasant visit. Would highly recommend if you're considering any treatments.
Uzma Shafiq
Uzma Shafiq
06:49 23 Aug 24
Amazing experience. I recommend Fiji skin clinic for all skin treatments. Staff is very friendly and helpful.
Zara Mohammadnazari
Zara Mohammadnazari
13:14 19 Aug 24
I booked a consultation in Fiji clinic and it went amazingly; very kind and professional behaviour. The clinician was patient and calm and with composure discussed everything to me. Observ X520 pictures are very helpful. Very pleased with the experience. I am booking my first treatment session of laser resurfacing this week.
Akbar Khan
Akbar Khan
21:44 17 Aug 24
The woman was really helpful explaining my skin care
minahil saqib
minahil saqib
16:41 13 Aug 24
Yvette was amazing as always and the staff at reception are always so helpful!Im definetly back there for further treatments.
Naz Mahmood
Naz Mahmood
09:31 10 Aug 24
Brilliant experience. Sophia was absolutely amazing skin feels sooo smooth.Thank you once again x
N R
N R
12:38 09 Aug 24
Had my first Hydra facial today with Beth, the treatment went really well Beth explained everything throughout and made the treatment really easy. Highly recommend.
Sophie Taylor
Sophie Taylor
20:43 08 Aug 24
I had Beth for both my consultation and my first hydrofacial! She was amazing and went through step by step what she was doing and how it would help my skin. I have my next one booked for next month and can’t wait to see my journey… loved my experience x
maria dolores gomez corniel
maria dolores gomez corniel
19:13 08 Aug 24
Is very good
Maeva Khalil
Maeva Khalil
16:03 08 Aug 24
Was looking around for somewhere to have laser hair removal. Saw this had the best reviews booked a patch test and the difference i saw was absolutely insane so I booked myself in for another eight sessions. Chloe has been absolutely amazing. She lets you know what’s going on during the process so you feel more ease and she’s a very friendly person to talk to. Such a good investment.Fiji Clinic is such a clean,beautiful place would definitely recommend!
Anaya
Anaya
10:52 06 Aug 24
Sumaan Hussain
Sumaan Hussain
16:10 03 Aug 24
I recently visited Fiji Skin Clinic for a HydraFacial, and my experience was outstanding. Chloe, the skincare specialist, was incredibly professional and knowledgeable. She walked me through the entire process, explaining each step and its benefits. The HydraFacial left my skin feeling rejuvenated and glowing.
Jay
Jay
22:34 02 Aug 24
Kathryn Jeffries
Kathryn Jeffries
13:41 31 Jul 24
Absolutely top class service. Very knowledgeable staff. Beth is a wonderful therapist. The M8 is a little uncomfortable for a little while but it does really work. Recommend the clinic and the treatment.
Resham Bains
Resham Bains
07:10 31 Jul 24
Yvette was very knowledgeable and provided great recommendations on a treatment and supplement plan. Would definitely recommend.
Ty
Ty
14:32 29 Jul 24
Manpreet Uppal
Manpreet Uppal
17:54 25 Jul 24
Nasreen Akhtar
Nasreen Akhtar
15:12 25 Jul 24
Hi Iesha, It was an amazing experience today thankyou so much.
sania khan
sania khan
18:36 24 Jul 24
Amy Hartnell
Amy Hartnell
06:11 20 Jul 24
I always enjoy my visits to Fiji, my skin is glowing after 4 combined sessions of hydrafacials and microneedling.
MO1907
MO1907
13:51 19 Jul 24
Very professional, informative and great advice given to move forward with my treatment. Recommended
Phoebe
Phoebe
18:58 17 Jul 24
I am so happy with the improvements my skin has made in the few months I’ve been using the products from Fiji. Every one has been so helpful and accommodating, I couldn’t recommended the services anymore and I always rebook! Beth has been amazing.
alisha patel
alisha patel
12:38 17 Jul 24
I’ve had various treatments with Yvette from laser hair removal to laser resurfacing. She’s professional, very thorough and extremely lovely! My results have been amazing with my hair removal and all I need now are top up sessions, she also treats my scarring and I’ve noticed such an improvement. Xx
Vikki Ioannou
Vikki Ioannou
17:07 11 Jul 24
Sahar Akramian
Sahar Akramian
13:41 09 Jul 24
Sharmina Rahman
Sharmina Rahman
13:27 05 Jul 24
Shai Sewell
Shai Sewell
21:22 04 Jul 24
SARAH JAWAD
SARAH JAWAD
11:20 03 Jul 24
Absolutely amazing serviceThe ladies are all so lovely 🥰Thank you xx
Robyn Moscrop
Robyn Moscrop
08:15 03 Jul 24
Having in lived in Sutton all my life I have always known and heard about Fiji Skin Clinic. When I finally decided to have laser hair removal I rang up and booked in for a consultation. The salon has recently been refurbished and is clean & welcoming. I had my consultation with Yvette who is so lovely, made me feel totally at ease and talked me through the procedure. I was amazed at how painless it was and booked in for a package. I have now had 2 sessions and I am already so pleased with the results, Yvette is amazing and makes me feel so at ease. I would recommend Fiji to anyone, although maybe a bit more expensive than other clinics, I have compared results with friends who have gone cheaper and theirs have either been more painful or not as effective.
Latinka Ivanova
Latinka Ivanova
13:56 02 Jul 24
Olivia Agnew
Olivia Agnew
12:51 29 Jun 24
The best service! Chloe’s fantastic, she listens to what you want & gives great results! Thankyou!
Aaliyah x
Aaliyah x
11:34 27 Jun 24
Consultation was great, in depth analysis was very useful
Roy M
Roy M
23:12 24 Jun 24
I went in for my treatment last week with Chloe. She was incredibly knowledgeable and professional, Chloe explained everything really well and I did not feel rushed or pressured in any way. Every team member I met at front desk was very friendly and welcoming. Looking forward to my next visit.
Anna Andreeva
Anna Andreeva
09:41 17 Jun 24
I am very happy and impressed by Beth, she explained all process and gave very good advise on my face routine. Highly recommend Fiji Clinic.
nikhara korpal
nikhara korpal
19:49 13 Jun 24
A good experience, Chloe was really friendly and made me feel at ease.
Taran Chauhan
Taran Chauhan
21:41 11 Jun 24
Had great results with laser hair removal at this clinic after five sessions. 100% recommend them. Chloe is a very experienced therapist and makes sure the treatment is relaxing, pain free and comfortable.
Natalie Greaves
Natalie Greaves
20:57 09 Jun 24
Nyree Mallinson
Nyree Mallinson
15:35 06 Jun 24
I had Hifu with Fiji 6 months ago and have definitely seen an improvement in my skin ! Fine lines have diminished and deep forhead lines are a lot smoother..I am in my fortys ! Will be having another session soon for sure xx
Mahima Piya
Mahima Piya
19:00 05 Jun 24
I had a skin consultation today with the amazing Yvette, she talked me through my skin analysis and recommended me some environ products which I can’t wait to start using. Yvette was so easy to talk to and I felt at ease throughout the whole consultation. Can’t recommend this clinic enough!!
Mirabel Money
Mirabel Money
16:06 04 Jun 24
The staff is quite welcoming. My aesthetician Yvette is very friendly and is attentive to my concerns about my skin. So far the treatment has been good considering my sensitive skin.
Jessica C
Jessica C
10:17 01 Jun 24
I have seen amazing results in the past 6 months since I started my skin journey with Fiji Skin Clinic. My breakouts have reduced significantly, the pigmentation in my skin has improved and I now feel comfortable going out without makeup on. I’m looking forward to seeing how amazing my skin looks over the next few months as it improves more and more every month. The staff are lovely and the environment is professional and friendly. I would 100% recommend if you want to start working towards having clear skin.
Ashleigh G
Ashleigh G
16:36 31 May 24
Great, very informative and nice clean surroundings
Hooria Islam
Hooria Islam
09:45 29 May 24
Kristina Fourer
Kristina Fourer
14:36 26 May 24
Yvette was great. I felt really comfortable and can’t wait to start my treatments
Tom Campbell
Tom Campbell
13:31 25 May 24
Woz the fox
Woz the fox
14:29 23 May 24
I recently visited Fiji clinic and I was really impressed by the professional manner in which Beth explained the treatment that I was about to have and also the treatment itself was lovely, painless and comfortable. I felt relaxed and confident that the staff understood what I was looking gain. I will definitely be returning to Fiji and highly recommend their services.Edit: That was mom lol she had to use my account. Also thanks for the reply!
elizabeth McIntosh
elizabeth McIntosh
20:37 20 May 24
Consultant very knowledgeable put me at ease with difficult questions I asked ie what causes melasma, customer service skills is of very high standards.
khadiza yesmin
khadiza yesmin
13:18 17 May 24
Great place, lovely staff :)
Shreena Patel
Shreena Patel
11:36 16 May 24
I had a consultation & skin analysis with Beth. She made me feel at ease, explaining every step and had so much information to share. I am excited for my first hydrafacial!
Valeria Fugii Barros
Valeria Fugii Barros
17:03 15 May 24
I really liked the service, Beth was very professional and attentive
Niyathi Sethu
Niyathi Sethu
23:16 14 May 24
Lovely clinic, really friendly staff.They were super patient and knowledgeable. I went in for a consultation and will definitely be going back for more treatments
Amna Khan
Amna Khan
16:34 11 May 24
Came in for my first Hydrafacial today. The staff were so friendly and welcoming. Chloe explained the whole procedure to me and talked me through some of the other procedures they have also. Beth was extremly helpful and assisted me in booking a consultation for myself and my friend very quickly. The hydrafacial has left my skin feeling very clean and visibly glowy!Will definitely be coming back to Fiji Skin Clinic again!
Sadzz
Sadzz
10:42 11 May 24
Visited Fiji Skin clinic for my first skin consultation today. All staff members were lovely and welcoming. My appointment was with Beth, she made me feel very comfortable throughout the process today was very attentive, helpful and knowledgeable. She had answers to all my questions. Can’t wait to start my skin journey with Fiji skin clinic.
sonia sandhu
sonia sandhu
13:33 10 May 24
ZiHeng Cai
ZiHeng Cai
13:09 08 May 24
The treatment was very good and comfortable looking forward to the next one!
spark tv
spark tv
13:49 04 May 24
I had my first appointment today with Chloe and discussed my rosacea problem in depth.I felt totally comfortable discussing my problem I was having .Chloe discussed the causes of rosacea and what products were on the market and what treatments would be best for me .I listened and agreed to follow the advice I was given .Ive booked another appointment on the 8th Of June for Dye-SR IPL treatment and am looking forward to seeing if the treatment works for me.Thanks Chloe for your support.Ian C.
Mrs L
Mrs L
13:17 04 May 24
Everyone is so nice and polite. I have Chloe for my treatments -she provides a personal service, you feel you are her only client when you see her. She gets a 10/10 from me.
Anesu Mbanini
Anesu Mbanini
21:11 03 May 24
Visited a few weeks ago and the place was spotless and had such a good range of treatments available. My initial consultation with Chloe was so detailed and non-judgemental. No pressure to book there and then but hoping to start my treatments soon!
Jas Kaur
Jas Kaur
12:14 03 May 24
Had a lovely treatment with Beth. She’s always very attentive. Always a lovely atmosphere and nice to always catch up with her
Katie Lawrence
Katie Lawrence
16:17 30 Apr 24
I received an amazing appointment at Fiji this afternoon. Yvette was incredibly knowledgeable about my concerns and all staff are extremely welcoming.
Mariyah Javed
Mariyah Javed
14:40 27 Apr 24
Jaspal Deol
Jaspal Deol
22:16 22 Apr 24
Anna Chatman
Anna Chatman
18:34 18 Apr 24
Great lady treating me for hair removal today . Made me feel totally at ease , absolutely professional and would highly recommend. Thank you so much !
Hajra
Hajra
16:05 13 Apr 24
Pizqly
Pizqly
18:37 12 Apr 24
phenomenal, had my 4th laser hair removal session and noticed a massive difference already! Chloe was lovely and super friendly, and was very patient when it came to my needs
Portia Kandare
Portia Kandare
17:36 11 Apr 24
Absolutely loved my treatment. Yvette was great and very attentive. My skin felt and looked amazing
Tanisha Kousar
Tanisha Kousar
20:33 07 Apr 24
Amazing first experience with the clinic for a hydrafacial. Was served by Chloe, so patient and so nice, lovely experience over all.
Pashmi Liyanage
Pashmi Liyanage
11:50 07 Apr 24
My visit at Fiji clinic was pleasant. Yvette was very informative, welcoming and addressed my concerns regarding laser resurfacing procedure well. She explained everything well & i had my patch test with her.Looking forward for the procedure in the coming weeks. Thanks so much Yvette
Liv Johnston
Liv Johnston
08:32 04 Apr 24
Zoe Madiba
Zoe Madiba
08:12 02 Apr 24
Michelle Coyle
Michelle Coyle
17:44 01 Apr 24
New customer . Had a phone consultation with Chloe today who was a breath of fresh air. Happily answered all my questions with knowledge , didn’t rush me off the phone , really friendly and made me feel like I would be in good hands .
Shannon
Shannon
13:09 30 Mar 24
So happy I started my laser journey with the clinic, all of the staff are so lovely I would defiantly recommend!
Anab Mursal
Anab Mursal
18:33 29 Mar 24
I visited fiji clinic today for the first time the staff were nice and so helpful, Had a consultation today with Yvette . She was very informative.
Sia Ulomi
Sia Ulomi
12:36 29 Mar 24
Emilia Kossecka
Emilia Kossecka
20:24 24 Mar 24
Great environment and great experience. Very friendly staff. Very pleased with treatments. Yvette has been amazing and always makes me feel comfortable. Would highly recommend.
Camika Redcoco
Camika Redcoco
20:52 11 Mar 24
I’ve been going for nearly a year for hydra facials as my skin needed professional help and from first appointment my skin was looked at in-depth and professional products recommended to start my journey…. After months of using aftercare products my skin is a lot smoother and clearer can really see the difference. Very professional team definitely will recommend!
ellie Auckland
ellie Auckland
17:48 09 Mar 24
Really enjoyed my visit to the clinic, all the staff are so polite and welcoming, yvette has been amazing at explaining everything to me and making sure I feel comfortable at all time, can’t wait for my next visit
georgia brown
georgia brown
15:14 09 Mar 24
Amazing facialFascinating seeing my skin under the cameraCan’t wait to come back x
Saba Yasmin
Saba Yasmin
13:13 08 Mar 24
My visit to Fiji clinic is always great. Chloe makes me feel very comfortable and is literally the sweetest.
Sannah Ramirez
Sannah Ramirez
16:40 07 Mar 24
Very knowledgeable and nice staff. Professional. Feel safe with them.
amanda lewis
amanda lewis
19:21 06 Mar 24
I highly recommend Fiji Skin Clinic. Staff is welcoming and professional. The customer service is exceptional. In regards to treatment, they listen to your needs and formulate a plan that is tailored to your unique needs, with your input of course.
Lucia Palmer
Lucia Palmer
11:46 04 Mar 24
I had a great experience here at the Fiji Skin Clinic, The salon is immaculate and the girls who work here are lovely and friendly.I had Chloe, who was very professional and informed me about all of my procedure. I would really recommend this clinic for any skin issues or just to have a bit of pampering.
Zahrah Akhtar
Zahrah Akhtar
10:19 29 Feb 24
Kay was very polite and helpful during the consultation. The consultation was very informative, and made me feel at ease, with the treatment I was enquiring about. Kay happily answered all of my questions, took skin pictures & reassured me throughout. The patch test was also given by a member of staff who made me feel comfortable & spoke through the whole process of the treatment. Highly recommend Fiji Clinic ❤️
Jenny Farrelly
Jenny Farrelly
20:18 24 Feb 24
Demi Khala
Demi Khala
11:27 17 Feb 24
Amazing experience at Fiji Skin Clinic. I have been getting laser hair removal and have already noticed a huge difference after 1 session! Very pleased. Chloe has been amazing and always makes me feel comfortable. Would highly recommend.
Alisha Bhatnagar
Alisha Bhatnagar
18:57 16 Feb 24
yvette was very helpful and kind! definitely recommend her
V K
V K
16:46 16 Feb 24
Great environment and great experience. Very friendly staff. Very pleased with treatments. Beth has been amazing and always makes me feel comfortable. Would highly recommend.
clsadventure
clsadventure
16:57 15 Feb 24
Been having hair laser removal here and also some skin treatments. I like the vibe of the clinic and that the staff aren't pushy with what treatments to have. They are also upfront about costs. Would recommend.
Haidar Razaq
Haidar Razaq
18:39 14 Feb 24
Was really nice , helped me understand my skin and gave a very detailed consultation and look forward to my journey with them.
Fawz K
Fawz K
17:22 10 Feb 24
I visited fiji clinic today for the first time the staff where absolutley lovely and so helpful...I learnt alot about my skin needs, Beth was so informative. Thank you.😊
Caroline McElhone
Caroline McElhone
18:31 09 Feb 24
Beth is brilliant and a real pleasure, professional, friendly and always puts the clients needs 1st!! Wouldn’t hesitate to recommend.Yvette and the girls are always welcoming and ready with a smile and happy to chat through any questions. There are a wide range of treatments and always Taylormade to the individuals needs.
Aleksandra Kloc
Aleksandra Kloc
20:10 08 Feb 24
Hello.My IPL laser treatment is over. Now I'm going to expect the end result. I can say that the Fiji clinic is a place where professionals work. A beautiful, clean, well-kept place. Receptionist very helpful and nice. Chleo very nice and very professional young person. She can advise and explain everything in detail. Thank you very much and see you soon 🌹🌹🌹🌹
federica d'asta
federica d'asta
20:52 07 Feb 24
Millie Grace
Millie Grace
19:06 07 Feb 24
brilliant again seriously cannot fault this place❤️
Hayley Rivens
Hayley Rivens
17:25 07 Feb 24
I had my initial consultation with Beth today and she was really friendly, explained everything really thoroughly and worked with me to find the best solution for a positive result! Could not be happier with the service so far and really looking forward to my journey with the clinic!
Amna Ahsan
Amna Ahsan
12:08 06 Feb 24
I had my initial skin consultation with Chloe.She was very helpful and knowledgeable about different treatments and gave me personalised approach to my skin concerns.Overall very pleased with it
Maria Avery
Maria Avery
16:56 03 Feb 24
Incredibly professional, friendly, and informative.You can clearly tell they are experts in their field.
Lorraine Joyce
Lorraine Joyce
20:02 02 Feb 24
Wow! To the fabulous new front office and treated t room - so calming! Thank you Beth for the fabulous treatment you recommended and the results have shown such a difference to my skin. I look forward to my next treatment appointment.BW Lorraine
Mohammed Qasim
Mohammed Qasim
16:42 30 Jan 24
William Bourne
William Bourne
17:14 26 Jan 24
Nikki Finnegan
Nikki Finnegan
16:01 25 Jan 24
I had a skin analysis appointment with Yvette it was so interesting and she explained all my treatment options really well. Looking forward to my next visit.
Miss Dee
Miss Dee
20:18 24 Jan 24
Fab experience with Yvette!
Romana Akram
Romana Akram
13:59 24 Jan 24
Louise Stanway
Louise Stanway
14:23 21 Jan 24
Had my first Clearlift treatment this weekend. Made to feel very comfortable and my skin feels fabulous today. Can’t wait to see how things progress - thank you to Fiji and staff for your excellent service as usual. See you in a few weeks!
safeerah shehzadi
safeerah shehzadi
17:02 19 Jan 24
I am currently having my 3rd session of Laser hair removal on my body and ever since I feel absolutely great! My hair have not grown on certain parts of my body and it's built my confidence as well as baby smooth skin is the feeling people that I have, the staff are so professional and take great care of you, love love love fiji clinic Thank you for all you ladies do ♥️♥️
Susie Wilkinson
Susie Wilkinson
12:09 19 Jan 24
Went for skin consultation, was made comfortable ,lots of advice on skin care, booked in for some treatments can’t wait. highly recommend, staff so friendly and helpful x
Carmen Walker
Carmen Walker
06:59 19 Jan 24
Fantastic service from Beth.The Fiji girls are all extremely attentive and welcoming.
Pushpinder Kaur
Pushpinder Kaur
16:09 18 Jan 24
Saw Beth. Friendly, very informative, good knowledge about the skin and skin care.Had skin analysis. Learnt a lot about my own skin and what’s going on inside.Recommend appropriate treatment/ products.Great experience.11/04/24Great to see Beth again today. She’s always welcoming and very knowledgeable about products/ treatments that would benefit me.Never pushes any products or treatments.My morpheus 8 treatment has been giving me great results even in the early stages when you’re not quite ready for changes as it’s from inside out and can take a few months to see any noticeable results.Overall very pleased with my treatments from Beth.
Amariyah Mahmood
Amariyah Mahmood
14:14 12 Jan 24
Amazing clinic always friendly and will discuss the best ways to help your skincare concerns and the best recconandations given. I’ve had hydrafacials from this clinic twice and my skin has been left amazing afterwards and my acne was my biggest concern received so many compliments afterwards.
G LY
G LY
18:42 10 Jan 24
Best laser clinic in the west mids x
Naeya Thaper
Naeya Thaper
21:16 09 Jan 24
Arti Chauhan
Arti Chauhan
17:27 08 Jan 24
I visited Fiji skin clinic today for a consultation, the staff were very friendly and welcoming, Chloe was very helpful on explaining how the treatment works and took her time in answering any queries I had.
Anmol Hasinah
Anmol Hasinah
13:33 06 Jan 24
Amazing and friendly staff! So warm and welcoming and explained the different treatment types for what I need! Would highly recommend!
Eftihia Hadjipapa
Eftihia Hadjipapa
15:18 03 Jan 24
Love my facials at Fiji and everyone is so amazing!!
Indy Singh
Indy Singh
12:36 03 Jan 24
Faisa Barre Abdi
Faisa Barre Abdi
19:38 23 Dec 23
Amazing service
Tammy Baker
Tammy Baker
21:52 22 Dec 23
Professional and friendly. Excited for the journey ahead and looking forward to getting some good results.
Jordan Griffiths
Jordan Griffiths
14:41 14 Dec 23
Beth and Chloe were fantastic. Very knowledgeable and professional. Highly recommend Fiji Skin Clinic!
Hera Shaikh
Hera Shaikh
11:41 09 Dec 23
Have been coming here for over a year for laser treatments, professional, clean and the staff are lovely. Highly recommend!
Miss Dee
Miss Dee
11:02 09 Dec 23
Jyoti Sagoo
Jyoti Sagoo
14:21 06 Dec 23
Great personalised service, very friendly staff who listen and take on board your concerns and offer solutions tailored to your needs and budget.
Gabrielle Tonks
Gabrielle Tonks
16:02 05 Dec 23
Yvette is lovely , so professional , so welcoming & puts you at ease she explains the process & is full of knowledge she knows what she's doing & takes good care of you. I love coming to her for my laser treatments.Always a lovely experience coming here.All the staff are lovely.
G&M Coaching
G&M Coaching
11:03 25 Nov 23
Always amazing treatment from this establishment! The staff are friendly & professional and all treatments have been amazing!
Eliza Szwec
Eliza Szwec
09:26 24 Nov 23
I was at the clinic yesterday to have my skin checked, everything is going well and I’m happy with results. I bought a few Environ products that I am very happy with. Beth is very helpful and lovely. See you in 3 months time Hun Xxx
Satbinder Kaur Bhogal
Satbinder Kaur Bhogal
14:23 23 Nov 23
Great service. Always helpful and honest in terms of skin enhancement x
Gillian Edwards
Gillian Edwards
19:03 22 Nov 23
The whole team at Fiji are amazing!I’ve known Kay for nearly 20 years so trust her implicitly.Yet another amazing treatment from Beth! My skin is so much more rejuvenated than I ever expected.100% recommend.
Ryan Zeb
Ryan Zeb
12:53 21 Nov 23
This place is a joke. Treatments overpriced and do nothing for you. Recycling old posts on instagram with influencers to get people to their clinic.When you are reading the 5 star reviews like another reviewer here mentioned they offer discounts to get these reviews. Many will be fake.Reply to kay : no I certainly would not like to call you after the shoddy service you provided. You deserve zero stars. Keep getting your bribed 5 star reviews, clients will soon realise and see you for the leech that you are. Enjoy.
Jane Timothy
Jane Timothy
15:18 17 Nov 23
Lucky girl!! Was gifted an LP facelift facial at Fiji Skin. Always warm and friendly welcome. Really nice treatment, very relaxing, pain free, thoroughly enjoyed my morning.Recommended.Thank you to all at Fiji
CH
CH
20:31 16 Nov 23
Great service as always from Beth , friendly and highly professional 5*
Monique D
Monique D
22:47 13 Nov 23
I really enjoyed the consultation, it really gave me the answers I needed and I’m looking forward to future appointments.
Shaunagh193
Shaunagh193
16:55 11 Nov 23
Lovely staff and place! Can’t wait to visit again.
Ellie Gallagher
Ellie Gallagher
20:00 09 Nov 23
Lovely girls,so friendly and professional. Really enjoy my treatments with fab results. I would definitely recommend.
Cazza Caff
Cazza Caff
18:18 09 Nov 23
Just had my treatments done by Beth had the best pamper session as always so relaxing and she introduced new products. My skin was glowing when i left,I can not wait to indroduce my new c quence range now to see a even better complection.Thanks Beth 😊
Wendy Dearn
Wendy Dearn
09:41 09 Nov 23
I had an excellent experience in the salon. Girls are very knowledgable and helpful. I definately give 5 stars I think I may have given 2 by accident and this was a mistake. Very sorry to fidji beauty salon.
Wendy Dearn
Wendy Dearn
21:03 08 Nov 23
Amy Gill
Amy Gill
12:20 04 Nov 23
Friendly ladies
sennah ali
sennah ali
12:01 03 Nov 23
My skin has never looked better since I’ve been going here. Yvette is amazing!
Catherine Pikajaago
Catherine Pikajaago
16:05 02 Nov 23
Professional friendly staff that have an in-depth knowledge of treatments they provide.Explained the new treatment Harmony and invited me to open evening for the launch of this new treatment.
q B
q B
17:39 01 Nov 23
Very professional, friendly and came up with a tailred skin care plan suited to the individuals needs.
Shaju Edavana
Shaju Edavana
21:52 31 Oct 23
The clinic visit was such a candid experience. The staffs were jovial and kept us unwind. It was a spectacular journey.
cheryl hardy
cheryl hardy
18:09 31 Oct 23
Lovely friendly service ..explained exact treatment plan I need ..would definitely recommend..
Ashok Mahami
Ashok Mahami
15:44 28 Oct 23
Laura Hudson
Laura Hudson
17:02 26 Oct 23
Suman A
Suman A
12:40 19 Oct 23
Visited the clinic today for a skin consultation/analysis today after seeing Fiji on Instagram.The ladies were very welcoming and Yvette was extremely helpful. She listened to my concerns and what my goals were and explains each bit in depth of the pictures they have taken. She spoke through all the relevant treatments and what would be recommended for me. Yvette also showed me the extensive skin care they have available and I had bought the full regime which I am very excited to use.I will definately been booking in for my treatments very soonThanks again!
Wendy
Wendy
12:15 13 Oct 23
I had my first skin consultation with Laura in March. She was very welcoming and extremely knowledgable. I have since been back for hydrafacials by Beth and Yvette. All ladies at the clinic are extremely nice and you always feel so welcomed there not to mention leaving with lovely skin! My acne and fine lines have improved tremendously and I couldn’t recommend the clinic enough! They’re always looking at new machines and products to give us the best experience and skin! 100% recommend!
Annabelle Office
Annabelle Office
10:18 13 Oct 23
Skin consultation with Yvette was a smooth process :) now waiting for treatments.
claire harrison
claire harrison
19:09 12 Oct 23
Excellent hydra facial very knowledgeable staff. Great skincare advice. Would definitely recommend.
Caroline McElhone
Caroline McElhone
16:32 12 Oct 23
Sally Obrien
Sally Obrien
12:08 12 Oct 23
Another great hydrafacial and RFM my skin looks glowing. The girls are all so nice and make you feel comfortable.
Sumiya Abbasi
Sumiya Abbasi
19:00 10 Oct 23
A very friendly clinic.I’ve attended three times so far and can’t fault it in anyway. I had my initial consultation with Kay who was very knowledgeable, gave a good breakdown of what treatments, products and supplements were required.I’ve had Beth twice now for my treatments and she’s always so welcoming and accommodating. She always makes me feel comfortable, explains every step of the way what she’s doing. She listens to my concerns and goes at my own pace. It’s Always a pleasure to attend the clinic and I look forward to seeing my skin progress and achieving the outcome I want. Highly recommend the clinic to everyone.
Giedre Nevedomskyte
Giedre Nevedomskyte
18:11 10 Oct 23
I just had the Hydrafacial loved every minute got some great advice for keeping my skin healthy and young. Fantastic place, very professional and knowledgeable in the service they provide, couldn't recommend enough!
Emily
Emily
17:05 10 Oct 23
I have been going to Beth at Fiji Skin Clinic for Hydrafacials for just over a year and have seen such a remarkable improvement in my skin. She always has great recommendations for which products to use and is so knowledgable. I would recommend Fiji to anyone!
Prerna Sinha
Prerna Sinha
14:01 08 Oct 23
Excellent service! Thank you. Friendly, professional and knowledgeable!
Nita Kirrin
Nita Kirrin
14:34 05 Oct 23
I had an appointment at Fiji for a consultation, I turned up 15 mins late Which I totally understand is my fault and take full responsibility for, but when I arrived there, the practitioner(Kay) I had, bombarded me with negativity about how she doesn’t want to deal with me because “I have too many questions” are you for real is it not your responsibility to advise us on anything we don’t understand or not sure about, I found her approach very alarming, instead of saying I was late and let me go, she instead started to interrogate me by sounding cruel and malicious about how she doesn’t want to treat me and suggested me to go else where, this came across as very rude to me, at this point I was feeling very much uncomfortable as I was trying to explain myself but she was not listening I was left stunned by what had happened and I was totally speechless, I sincerely think the practitioner (kay) I was dealing with today is mentally unfit for this role, she needs to see a psychiatrist and also needs to educate herself on client code of conduct , she probably thinks she can walk all over people because she owns the place, let me tell you one thing matriarch I’m a landlord myself I own many properties so belittling and undermining people is not going to get you anywhere but self destruction I would love to show you your place by taking this further if I have to even if I have to go legal. I’m so disappointed I had to deal with Kay, Beth is definitely a better practitioner hands down practitioner!.
Jas Mahami
Jas Mahami
19:44 28 Sep 23
Thank you for providing such a high level of service Yvette.
Elisabeth Frances
Elisabeth Frances
14:49 25 Sep 23
Rositsa Paunova
Rositsa Paunova
12:30 21 Sep 23
Just brilliant!Thank you!
Alexandra smith
Alexandra smith
18:06 20 Sep 23
1st time at fiji today, Kay & her staff were really friendly & warming when i arrived, i then Had an amazing consultation with yvette she went into detail & took her time analysing my skin before my treatment i've now gone onto a package and look forward to coming to fiji monthly.
Nicholas Diamond
Nicholas Diamond
15:04 16 Sep 23
Friendly and knowledgeable staff, thanks
alice corrall
alice corrall
21:15 01 Sep 23
Victoria Mallett
Victoria Mallett
15:42 29 Aug 23
A very friendly clinic where I was made to feel at ease. Beth was brilliant in explaining all of the different treatments and recommending which ones would suit me best. Can’t wait to see my skin progress!
Judy Matthiae
Judy Matthiae
15:18 29 Aug 23
I had a good beauty session with Beth. She is professional, pleasant and very good at what she does.She gives a comprehensive explanation of beauty treatments and shows in depth understanding of the new technology used at Fiji. She comes across as capable and instills confidence.
Billie Johal
Billie Johal
07:38 26 Aug 23
Thank you so much Beth for putting me at ease for an appoint I was nervous about attending all week. Beth went at my own pace, explained each process and made me feel incredibly comfortable. I highly recommend the Fiji Skin Clinic as each treatment I have had has shown amazing results. Each member of staff is so kind and highly knowledgeable xxx
Farzana Kauser
Farzana Kauser
05:01 24 Aug 23
I had laser hair removal done and currently still undertaking further sessions. Just like like go say,staff is amazing and yvette is brilliant.
Adi Singh
Adi Singh
17:29 12 Aug 23
Really warm welcome I received today.Kay was totally brilliant!Really pleasant and helpful, took the time to explain the best procedure for my skin. Gave me useful advice about my skin queries.Felt reassured, explained everything thoroughly.Really grateful, hopefully I receive my desired skin outcome - looking forward to itThanks Fiji
Abby Conway
Abby Conway
09:19 12 Aug 23
A really good experience. Made me feel completely comfortable from start to finish on my 1st 1-1 and has been on hand since to contact with any questions after receiving my first skin care package to reduce pigmentation in my face. Really professional and friendly.
L K
L K
21:18 10 Jul 23
I've been using Fiji for 5 months now and I have to leave a disappointing but honest review.Firstly, I noticed the clinic offers a discount for posting Google reviews so please bear this in mind when reading reviews.1st appointment, I was shown detailed skin analysis and advised to use the Obaji kit, peel and moisturiser.1st follow up consultation no improvement in skin analysis and advised this was due to my product application. I was also required to purchase additional products in exchange for the consultation.2nd consultation still no improvement in skin analysis, again due to my apparent poor application even though I was out of the majority of products.I expressed concerns re products potentially not penetrating into skin which were dismissed. The lack of progress which was apparent in skin analysis was also dismissed and instead I was just encouraged to repurchase kit and additional treatments.I liked a couple of the products in particular the exfoliating day cream and night cream, but I was told you HAVE to use the whole range or results will NOT be achieved. I enquired about the cost as I had seen them available online at a significantly lower price...£309 v £371 at Fiji! At this point the 'upbeat tone' disappeared very quickly and the owner cut off my phone call.You will hear a lot about Fiji being a obaji best seller and that in my opinion is down to the sale technique and the discounted Google reviews.To summarise, any concerns I raised about my progress were dismissed in a patronising manner and I was made to feel like I was the problem, not the product. It was quickly used as a sales opportunity to upsell additonal products and services.Sometimes, products don't work for everyone. Sometimes, people dont want to overpay for the same products which are cheaper elsewhere. The instant turn in behaviour just shows she sees you as a cashpoint not a client.Edit:The call from the owner came after I left a review...not before. At this point following your behaviour you have lost my engagement.You should listen to clients concerns and not just push sales. If a client says they don't like the spf because it is very thick and heavy and greasy and leaves a horrible cast, I really don't see how switching it to a tinted one will help! And I am the ONLY person who didn't like the face wash. And I wont be charged for a sample product because Fiji are doing me some kind of favour. THIS is the sales technique I am referring to. Nonetheless, this was a review of Fiji not obaji.If clients don't like products, feed it back to obagi instead of pushing a product in the manner in which you do. There are other spf products on the market with the same protection. I am sure I am not the only one who feels this way. I, as the client am reporting my issues.And to be very clear, consultations are NOT free as you have to purchase products or services or pay a consultation fee. I purchased products at each consultation. The peel was an in store promotion on at the time of my consultation. I don't see how this is even relevant to the issues I raised apart from another sales technique to promote Fiji.The whole response seems like an opportunity to promote Fiji services. You have shared my entire confidential treatment and rx data which is not good practice for a skin clinic.If the online prices were not comparable, you should have said so or suggested you look into it. I don't want a sunhat or sample products pushed on me. Again, not relevant. It was a genuine enquiry on the cost of the kit. But instead you were very rude and cut off my phone call. This is unacceptable for a service industry.
Megan Hayward
Megan Hayward
15:06 07 Jul 23
I’ve been twice with Yvette now for my hydrafacials and she has been excellent. She has explained each step every time and always made me feel very welcomed and comfortable and talked through my skin care with me. I am looking forward to continuing my monthly appointments for glowing smooth skin :)
Nisha p
Nisha p
12:55 17 Jun 23
I had my second full body laser top up today with Yvette. Yvette was very professional and made me feel very comfortable. Thank you Yvette for doing such a great job, see you later on in the year x
Beth
Beth
10:07 17 Jun 23
I have been going to Fiji for a month now and I love it there! All the staff are so welcoming and friendly. I have been seeing Yvette for my Hydrafacials and laser hair removal. She always makes me feel comfortable and is very through in what she does. There is nowhere else I would want to go. Thank you to everyone at Fiji!
Arti Patel
Arti Patel
11:54 10 Jun 23
This was my first Hydrafacial at Fiji and Yvette was super friendly and calming. The treatment room was very spacious and comfortable and Yvette explained each step and paid extra attention to my concern areas. I left the clinic with glowing skin and looking forward to booking again!
Shirley Francis
Shirley Francis
18:43 05 Jun 23
Arrived today for my consultation with Beth. Was took through for my face to be photographed so interesting to find out what's happening below the skin surface. I was fully informed regarding everything through to my treatment. Very happy with the service that I received, looking forward to see the results.
Selena Milani
Selena Milani
13:49 20 May 23
It’s with much appreciation I write this review for Kay. She was very accommodating and friendly. Listening to my needs and providing excellent advice / tips. My skin care journey has started today and I will most definitely will be booking in again and staying on top with the help of Fiji Clinic and Kay!
Rk
Rk
14:34 15 May 23
For the past few months I have been having laser hair removal on my face with Fiji Skin Clinic and have been happy with the service I have received.Although following one of my more recent appointments I was not satisfied with the results of my laser as I had noticed regrowth in areas, where hair had previously started become finer. I had contacted Kay regarding my concerns. Kay had provided me with excellent customer service and had put me at ease. On my next appointment I was looked after by one of their best laser clinicians (Yvette) and my treatment on this occasion I was very pleased with. Yvette was thorough and ensured all areas of my face were covered to ensure I get the best results from my treatment. Alongside this as a gesture of goodwill I did not need to pay for this treatment as Fiji Skin Clinic value customer feedback and take any reviews as an opportunity for learning.The whole experience has been positive and I am incredibly impressed with the customer service I have received. I would highly recommend Fiji Skin Clinic as all the staff take their time to look after all their customers and ensure customers have the best experience. I will definitely be back for more treatments for sure!Thank you 😊
Daniela Sadler
Daniela Sadler
17:04 14 Feb 23
Laura made me feel very comfortable with her warm welcome. Very polite and friendly. She is very knowledgeable. Throughout the session she was attentive and able to advise the best products to help support my skin and focused on my skin goals. Thanks again Laura! Highly recommend!
Shenya
Shenya
18:59 06 Jan 23
The clinic was such a lovely and professional place. I had a great experience for my first time. A lady called Beth did my initial consultation for lasering and she explained everything to me thoroughly and answered any questions I had. All the forms were sorted for me straight away and the laser experience itself only took about 10 minutes. I would recommend this place if anyone wants to get lasering done as you end up feeling rejuvenated as you leave.
hayley thomas
hayley thomas
15:59 22 Dec 22
I had my consultation today with Laura. I would just like to say what a lovely lady she is made me feel so at ease so friendly. The whole clinic is just really nice and the other staff I spoke to were lovely to. Totally recommend
Kim
Kim
18:52 03 Nov 22
Being a ‘mature’ lady, I was looking for something more than just a facial and so when I saw the advert for Morpheus8, I was intrigued and went along to the open evening to learn more about this. After a lot of research, I signed up for the treatment and have just had my last treatment of the course today. After 3 sessions, I have now started to see beneficial changes in my skin and now cannot wait until my review in January when I should really be able to see significant benefits of my investment with this relatively new treatment. ( I believe that Fiji is currently the only clinic offering Morpheus8 treatment in Birmingham). The team at the clinic are all extremely professional and knowledgeable and very friendly. I was assigned to Beth for my treatment and sincerely, she has been phenomenal - thank you. It is a bit of a leap of faith as the results with Morpheus8 are not immediate, but I am feeling confident that it was the right choice of treatment for me. I’ll give an update after my review late January!
Leo Fran
Leo Fran
14:47 03 Nov 22
The staff are friendly and the treatments are amazing. I am a dark skinned Afro Caribbean woman with very course hair and I must say the results have been fantastic. Will definitely be returning! Thanks ladies 🥰
Kylie Young
Kylie Young
16:11 14 Sep 22
I had the hydra facial today with Laura and my skin feels amazing. I also had a skin consultation with her and she made me feel so comfortable and at ease and really listened to what I wanted to achieve and offered great advice. I’m excited for my new skincare journey with Fiji Skin.
N N
N N
14:55 08 Sep 22
I had my appointment with the lovely Beth! She listened to all my concerns and made me feel at ease and comfortable through your the whole process! Really excited to get my treatment started and for many more in the future m.
Khawla Taha
Khawla Taha
15:37 27 Aug 22
The girls at the clinic are absolutely lovely, made me feel really comfortable, shared with me so much information about the treatment I was having, the Morpheus8. Very caring, understood why I was having the treatment. Overall I highly recommend Fiji clinic in Sutton Coldfield. 10/10 thank you
Jasdeep Garcha
Jasdeep Garcha
21:44 14 Jul 22
I had a booked a hydra facial. Unfortunately due to my own personal circumstances I could not have the hydra facial, I spoke with Laura and Wallis who offered me a different type of facial both of them were really kind and welcoming. Wallis did the facial for me and she was extremely professional and warm. She explained each process before carrying it out. We also had a good chat whilst she was doing it. My skin is glowing and I feel relaxed after my visit to Fiji Skin Clinic.
Dizzy Nae
Dizzy Nae
22:11 07 Jul 22
I was welcomed by a beautiful team of knowledgeable ladies who have inspired me to want to take care of my health.I was given allot of information and guided with practical changes to start my journey.I have received a good service from the time I made my initial call.The clinic has a special feel to it and you really do feel great when your there.
Saffron King
Saffron King
14:09 25 Jun 22
Fiji Skin clinic is absolutely amazing. I struggled with my skin and ever since I have come here for regular treatments, I can see sincere change and the staff are absolutely beautiful inside and out. I highly recommend Fiji Skin Clinic! Beth,Kay and Yvette in particular are amazing as they have personally treated me and they have never judged me regardless of what condition my skin is. Thank you ladies, I am glad to be a member. I am so confident with my skin now. xxx
Chelsey Wilkes
Chelsey Wilkes
21:12 25 May 22
I have been coming to fiji for quite some time now and would recommend it to anyone who needs any treatments doing! All the staff are very welcoming and friendly! I also see Beth for my treatments and she is lovely and so thorough ! I had my first session of RFM today and she was brilliant and told me everything I needed to know and made sure I got the most out of my session! Always look forward to attending the clinic!
Rachel Mobberley
Rachel Mobberley
08:39 18 Apr 22
I went to Fiji skin clinic for a skin consultation with Beth. Beth was extremely knowledgable and we talked in detail through all my skin concerns. The use of the photographs to show skin issues not visible on the surface was amazing and we talked through the best plan for my skin treatment and that we would have regular consultations to make sure progress was being made. I found it extremely informative and helpful and I felt reassured in my skin treatment choices. Looking forward to seeing the results!
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147 Sutton Rd,
Wylde Green,
Sutton Coldfield,
Birmingham,
B23 5TN

Tel:  0121 350 8482Tel:  07794 168 651Tel:  07794 168 651 (Out of Hours)

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